Services
Specific engagements with a defined deliverable at the end.
Every service below exists because someone asked me the same question more than once. Scope and price are agreed in writing before we start, and you keep the written findings either way.
01
Bank & Credit Union Consulting
Fractional leadership and project expertise for financial institutions.
Who it’s for
Community banks, credit unions and fintech partners
Engagement
Project scope or monthly retainer
- Fractional executive coverage during vacancies or growth
- Product management for deposits, payments and lending
- Process redesign across operations and back office
- Vendor and core/processor evaluations
02
Banking Problem Solver
Clarity, not coaching. You have a problem; I know the machine.
Who it’s for
Business owners and executives facing a banking problem, dispute or important decision
Engagement
Hourly consult or fixed-fee case package
- Bank errors, holds, closures and unexplained transactions
- Account, payment and servicing problems that aren’t getting resolved
- Documentation and escalation strategy for complex banking disputes
- Second opinions before making a significant banking decision
03
Product & Payments Strategy
Build the right products. Get customers to use them. Make the economics work.
Who it’s for
Banks, credit unions, fintechs and businesses evaluating products or payment strategies
Engagement
Defined project scope or strategic advisory engagement
- Product strategy, positioning, pricing, and performance
- Customer activation, adoption, utilization, and engagement
- Behavioral and transaction analysis to identify growth opportunities
- Payments economics, product enhancements, and portfolio optimization
04
Banking Due Diligence
The financial systems inspection buyers forget to order.
Who it’s for
Business buyers, investors and their advisors
Engagement
Fixed fee per target, delivered inside your diligence window
- Merchant and deposit statement verification against reported revenue
- Loan documents, guarantees and change-of-control triggers
- Payment systems, ACH exposure and chargeback history
- Banking relationships that will or won’t transfer at close
05
Business Banking Reviews
A checkup on every dollar your bank touches.
Who it’s for
Owner-operated and privately held businesses with meaningful banking complexity
Engagement
Flat-fee Banking Checkup, written findings included
- Line-by-line account and fee analysis
- Treasury, ACH and remote deposit fit
- Fraud controls: positive pay, dual approval, entitlements
- Line of credit structure and covenant plain-English review
06
Executive Analytics
Turn complex data into information leaders can actually use.
Who it’s for
Boards, executive teams, financial institutions and growing businesses
Engagement
Build engagement plus optional ongoing production
- KPI definition tied to decisions, not vanity metrics
- Board and committee reporting packages
- Dashboards built on the data you already have
- Narrative that explains the movement, not just the number
07
SOP Development
Procedures your examiners, staff and successors can follow.
Who it’s for
Financial institutions and operations-heavy businesses
Engagement
Per-department or full-manual engagement
- Documented workflows for deposit, lending and payment operations
- Control points and approval matrices written down
- Onboarding-ready manuals instead of tribal knowledge
- Examiner- and auditor-facing documentation
08
Financial Decision Review
Understand the numbers before you make the decision.
Who it’s for
Business owners, executives and business buyers reviewing financial information
Engagement
Per-document or defined-scope flat fee
- Loan proposals, term sheets and financing comparisons
- Bank, treasury and processor statements and pricing schedules
- Financial information related to acquisitions and business transactions
- Written summary of costs, financial terms, observations and questions to pursue
Not sure which one you need?
Describe the situation in a paragraph. I’ll tell you which engagement fits, what it costs, and whether it’s worth doing at all.